Kathy Hammond
US
Review
Review of Dyson US
Kathy Hammond
US
Feb 05, 2024
The customer Service is the worse!!
The customer Service is the worse!!! It should be a minus score! I have spent over 2 hours on the phone waiting for customer service and while they look into things. I don't know where I called to, but clearly they have to put you on hold while they check something.
I have a DC23 canister vacuum where the turbine floor piece no longer works and they no longer have parts for it. Alot of money spent on a vacuum I can no longer use and the vacuum itself works fine.
All I wanted was to return 2 items that did not fit my vacuum. I will never buy another Dyson product again.
Receipt photo:
Date of experiance: Feb 05, 2024