S
Sam
US
Review
Review of Dyson US
S
Sam
US
Feb 07, 2024
Terrible Product and customer service
Terrible Product and customer service. Dyson Hot+Cool stopped working within 2 week of use. Contacting customer care from past 1 month and finally got response:
Thank you for contacting Dyson,
We apologize for the inconvenience caused to you and will make sure that we provide effective resolution. As per previous conversation we see that machine replacement would resolve your issue and you're waiting for machine replacement confirmation.
Unfortunately, the item is out of stock with no estimate on when it will be restocked. Our team is working diligently to secure new stock. We truly apologize for the delay. However, we have notified your account so that you will receive an email as soon as new stock is secured. We request you to contact us when you receive the notification so that we can replace the item and resolve the issue.
Thank you for contacting Dyson.
Receipt photo:
Date of experiance: Feb 07, 2024