Anastasia Woodruff
US
Review
Review of Dyson US
Anastasia Woodruff
US
Feb 02, 2024
I will NEVER purchase Dyson again!
I will NEVER purchase Dyson again!! Animal 2 broke down in October 2023 after barely 2 years. First they send us a wild goose chase around the DMV looking for Dyson service center that was never open!! Then I sent it to them through UPS on November 10th!!! I have called them over 15 times and they can't find MY vacuum cleaner!! Wth!!?? Supposed to be sending a new one since January 10th!!?? I have nothing?! February 1, 2024. Going to BBB.com for my $500 back!! This is beyond F-up. On hold right now waiting for the resolution about my vacuum been over 30 minutes I don't think they plan on sending me a replacement
Receipt photo:
Date of experiance: Feb 02, 2024