Lee Hines
US
Review
Review of Dyson US
Lee Hines
US
Jan 26, 2024
Happy with great support from Dyson!
My girlfriend's Dyson Airwrap didn't perform well when compared to those owned by her friends. She was frustrated and asked if I could arrange a replacement. After troubleshooting and a bit of resistance, Dyson did the right thing and sent a new one. It works as it should and my girlfriend is now happy. After receiving the replacement, we realized her original unit was a "special edition" bundle that included 3 accessories not included with the replacement. Another call to Dyson and they immediately shipped the missing accessories. Thank you Dyson for supporting your customer.
Receipt photo:
Date of experiance: Jan 26, 2024