T
Tigre
NL
Review
Review of fashionette
T
Tigre
NL
Aug 03, 2021
Something has gone wrong with this company
This is a German company that communicates in German or English. Usually a great product deliverd quickly. However, due to a recent "change in logistics" this company has some issues. I recently returned an item. I would like a refund as I returned the product complete in good order the day after I received the package. The package was reported received a few days later. I confirmd this by searching for my waybill on the UPS website. There was no communication from Fashionette about receipt of return and so far no refund. They say it will be automatically refunded within 14 business days. I dont trust this statement because they seem to not have a handle on date of return. Further 14 business days is really 3 weeks. This seems really long. I previously returned something and received my refund within a few days and confirmation of my return. Something has gone terribly wrong with this company and they are not explaining it.
Receipt photo:
Date of experiance: Aug 03, 2021