C
Chuck
US
Review
Review of Global Healing
C
Chuck
US
Sep 26, 2023
Fast response to issues.
I submitted my first order online. I was having it delivered to a friend's house because I was going to be out of town for a few days. Within 5 minutes of submitting the order, I realized that I put the wrong house number on the order. I called to correct this, but did not reach anyone for some reason ( I don't remember exactly why). I then sent an email explaining my situation. 5 minutes later I decided to try to call again and I got through. I explained the situation and the address had already been changed! Great customer service!
My only disappointment was that I did not see the email that offered a discount on my first order before I ordered. When I buy a new product, I'm not going to buy enough to get free shipping, and I almost didn't get it for that reason. A discount would have made me less hesitant to try it.
Receipt photo:
Date of experiance: Sep 26, 2023