T
Tom
US
Review
Review of Flagstar Bank
T
Tom
US
Apr 12, 2024
Flagstar Investment Division Failed Miserably
As a long time customer, if able I would give this institution no stars.
I purchased an annuity from a Ft Wayne, IN branch with a three year maturity.
Due to management ineptitude in Ft Wayne and Grand Rapids,MI it has been nearly thirty days since maturity without funds having been sent.
In speaking directly to the company that Flagstar brokered with, I was told that obviously they are having difficulty executing procedural matters necessary to correctly process and ensure monies being remitted.
While having no banking or annuity sales experience within 30 minutes I successfully completed the required forms which Flagstar failed to provide and was told the monies would be in my account within two business days.
Receipt photo:
Date of experiance: Apr 12, 2024