D
DAVID GLANCY
US
Review
Review of Electronic Express
D
DAVID GLANCY
US
Jun 16, 2023
I bought a laptop at your store in…
I bought a laptop at your store in Jackson’s tn . I took pictures of the laptop messing up . Showed the store manager videos and pictures. I know pc and laptop very well . I tried to rerun it . He spent 30 minutes trying to tell me how to fix a laptop instead of returning it . I don’t have the receipt. I had lost it . But I called corporate and got a copy of the receipt he would not except it because I bought it through snap finance. He said snap wouldn’t take it back without the original receipt. I called snap they said that wasn’t true. And thank God they let me send it back to them. I will always use snap . I will never come back to that store . I have spent 10,000 in that store in a year . Snap have all my purchases on file . Very sad at how the store treated me . You need a new gm . He is costing you money .
Receipt photo:
Date of experiance: Jun 16, 2023