I purchased a dishwasher last year June 2022, and this June 2023 I went to open the dishwasher door and the door latch was obstructed but nothing I could see visually that would prevent the door to close. Thank Goodness I purchased the extended warranty at the time of original purchase coz I needed to file a claim and get this repaired etc. Long story short, the appliance repair service guy came out took one look at the dishwasher told me I am not touching this dishwasher, he said it was jerryrigged, took pictures and said you need to contact RC Wiley. So I did, long story short after nearly a month later we are finally on schedule for dishwasher exchange after I followed up with the extended warranty dept. The original installers are coming back to install the new dishwasher since they are considered the best, I requested the owner or lead guy to reinstall our dishwasher…. This is all for my senior mother who is 81 with Alz who doesn’t have a clue all the leg work that I have had to do to get this completed when it should have been done right the 1st time!!! 🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️ And why did the original installers Jerry rigg the dishwasher in the 1st place. Yes I am nervous about the reinstall but what am I to do, we need our dishwasher, catch 22 Thanks RC Wiley what a circus