J
Janet
US
Review
Review of Mutual of Omaha Mortgage
J
Janet
US
Aug 25, 2021
Problems with extra principal payment application
The mortgage process was quick and easy. Closing was a dream. However when it comes to making my payments I have twice sent in payments for principal only indicating so on the check as well as on the payment slip and crossing out the regular monthly payment amount on the slip. Both times the payment was applied to the next monthly payment rather than applied to the principal. It takes them 4 to 5 days to make a correction at which time you are accruing interest rather than paying down your principal
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Date of experiance: Aug 25, 2021