B
Brian
US
Review
Review of Better
B
Brian
US
Feb 22, 2024
We financed through Better
We financed through Better. Things started off well, but the day before closing they stated we would have an excess of credits. We decided to use that excess to buy down points and we also agreed to remove one of our insurance fees this would have covered it.
On the day of closing the numbers changed and I had to bring more money to the closing table.
It was very difficult to get a hold of anyone who was licensed to speak about rates. When we finally did get someone 2-3 hours before the actual signing there was an oversight on the numbers they provided us. We could not roll things back unless we waited another three business days.
TLDR; In the end we had to buy down points, which we did not want to do. It costs us an optional insurance and bringing additional money to closing. To recoup just the cash portion brought in it would take 2 years. Very bad transaction.
Receipt photo:
Date of experiance: Feb 22, 2024