c
customer
US
Review
Review of BikeTiresDirect.com
c
customer
US
Jun 01, 2022
Disappointing customer service
Dear Bike Tires Direct
As you can see I sent an email to your sales dept. On 5-24-2022 with a simple request for help with a project I’ve undertaken. You may not have been able to provide ether the parts necessary or information on where I might find them, a simple sorry not in our wheelhouse response would have been great. I would move on to other sources! All I got is Crickets!
I found your website a few years ago and have been a loyal repeat customer ever since. So it is disappointing to see another company more in tune with profits “ nothing wrong with profits” then helping their loyal customers so it is with sad heart that I have closed my account with you guys and will not be purchasing from you in the future. I will also be posting this complete email in your reviews as well as others.
Disappointed
George
On May 24, 2022, at 2:37 PM,
I’m restoring my original mountain bike from the early 1980s, and the rear shifter is broken and is Not reparable. So I’m trying o find a set of vintage Shimano XT 7 speed thumb shifters. Any ideas or might you guys have an outlet for them?
Receipt photo:
Date of experiance: Jun 01, 2022