P
Phillip M Rose
US
Review
Review of BikeTiresDirect.com
P
Phillip M Rose
US
Mar 18, 2023
I bought a defective set of Continental tires on 5-6-23. They refused to replace then. Only 10 months old.…
I bought a set of2Continental tires for my bike 5-6-22. I took my bike to the bike shop where they discovered the defect. the side walls were cracked all the around the sides on both tires, a clear defect . I sent pictures to Bike Tires Direct, They came up with nothing but bs excuses, like dry rot, ( they're not old enough for that), bad road conditions and more bs. They are the most expensive tires I've ever bought, I've had cheap tires last much longer. Instead of doing the right thing and replacing them, they offered me a discount on another tire. I'm done with these crooks.
Receipt photo:
Date of experiance: Mar 18, 2023