D
Daniel
US
Review
Review of Juiced Bikes
D
Daniel
US
Jul 23, 2022
Terrible service
Terrible service. We have bought at least 6 bikes from you and the service continues to decline. Ordered an accessory on July 2, asked to cancel the same day I ordered, and never heard a word back. Received the item and immediately emailed Juice for an RMA to return item. One week later no response. Emailed a second time, no response. Called customer service July 18 and was told I would receive the RMA that day or next at the latest. July 25, no still no response. Called customer service again and was told they would email the RMA but they would charge me a 10% restocking fee despite contacting Juiced immediately after ordering the item. Terrible service! Just think if you had ordered a bike and it arrived non-functional and your received this service! Run away as quickly as you can!!
Receipt photo:
Date of experiance: Jul 23, 2022