A
Allison
US
Review
Review of Free People
A
Allison
US
Aug 01, 2019
Will Never Order Again
I was an avid fan, placed tons of orders. Last order was shipped through Lazership who left my package on the sidewalk in front of my building in Brooklyn, NY. Never got it and, after five calls to FP, I was told that, because the sidewalk is technically my physical address, it counts as delivered. When I contacted a supervisor, he raised his voice at me, told me to be quiet, and hung up on me when I told him I was going to start recording the call. Customers shouldn’t suffer because FP choose sup-par delivery courries. Customer service supervisors should not raise their voices to customers. You have lost a customer. For shame!
Receipt photo:
Date of experiance: Aug 01, 2019