Annemarie Sarangi
GB
Review
Review of Free People
Annemarie Sarangi
GB
Sep 13, 2019
I can’t understand how this company gets away with it
I ordered a dress from Free People that was never delivered . I live in the UK, and received some garbled message at the time that the dress had been dispatched to the US. I paid £140.00. It took weeks and weeks of e mails with free people to finally obtain a refund for the missing dress.
Then three months later out of the blue, they have taken the money out of my account again! I received an e mail from them advising that their courier has informed them that the dress has been delivered! I told free people that the dress was definitely Not delivered , and was advised to phone the police! The only people that have stolen from me are free people! I do not know how this company are still trading & I have never experienced anything like this in my life. BEWARE OF THIS COMPANY AT ALL COSTS
Receipt photo:
Date of experiance: Sep 13, 2019