Jamie Thurin
US
Review
Review of Free People
Jamie Thurin
US
Jan 24, 2020
No Faith in customer service - poor quality
just lost faith in FP - I wrote an honest review about a product I ordered from the site which contained no expletives or any other prohibited language. The review response states it will not be posted so here's the review verbatim: "Arrived Used! Good but not for long walks. These are an attractive pair of sandals and would be good for light use/casual wear but probably not be best for moderate or long periods of walking. BTW they run true to size. The biggest problem for me, and the reason why I'm returning them, is that they arrived noticeably used/worn. The bottoms and heels were scuffed and the top leather strap had a blemish or scratch. . ." In addition to things like this which create a dishonest presentation of the company, the quality of the clothing has really declined... customers are paying premium prices for clothing that falls apart in the wash 9 times out of 10 in less than a month. I'm a long time customer and don't think I'll be shopping FP anymore
Receipt photo:
Date of experiance: Jan 24, 2020