BEWARE!! I wanted to give freepeople another chance, since I do like their styles, and so I went against my better judgement and ordered a bunch of items. This was exactly TWENTY NINE days ago (I ordered on the 30th March and its now 27th April) and my order has not been received!! Whats more, the tracking has not been updated since 3rd of APRIL - that's three whole weeks with no updated tracking!! So my guess is it's lost and that was my fear - that they'd use a cheap sketchy courier (to keep their costs down *shakes head*) and I was right! I took matters into my own hands and contacted the courier, ASENDIA, who assured me that they have no further information on the package and that I should contact freepeople... hmm. I'm an International customer and yes, these are hard times, but this is completely UNACCEPTABLE. I expect delays, but if you charge hundreds of dollars for your products - which, as other customers have pointed out, are declining in quality - and manage to keep a solid social media and marketing platform, then you should have the customer service and courtesy to match! Sadly FP customer service is AWFUL to non-existent and their quality has become akin to Forever21. The more frustrating thing is that they are offering no transparency to their customers, with no clear ways in which to contact them - no cs or support email is listed on their website (avoiding their problems by avoiding their customers. Disgusting!) Instead I've been directed to a chat bot, which is utterly useless and on the two attempts I've made to call them I've been sat on hold or told by their out-of-hours to call back. Helpful - no. Whatever problems they are dodging, it will catch up with them. Pity, they could've really saved this company. AVOID and shop elsewhere!