Jaime Castillo
US
Review
Review of Knotty Knickers
Jaime Castillo
US
Jul 09, 2020
Terrible “customer service”
So apparently when you have a complaint they just stop corresponding with you. I didn’t receive my package so I let them know. They sent an automated email that said the investigation should take 2-4 business day. I contacted them after 7 business days and all I got was the same automated email. Now they’re just not responding anymore. Absolutely horrible service. My fiancé wasn’t even upset about the quality, just the fact that they quit answering our emails. Ridiculous. Don’t waste your time. You might get a few packages, but eventually there will be a problem and they won’t try and resolve it.
Receipt photo:
Date of experiance: Jul 09, 2020