S
Sandra
US
Review
Review of Silk Maison
S
Sandra
US
Dec 07, 2021
FALSE ADVERTISING by Silk Maison
False advertising and bait and switch by Silk Maison. What a miserable experience!
I ordered 2 bralettes sized large. I'm a US medium with 36C bust. Their size chart measures large as having a bra band length of 34-39 inches (86-100 cm.) Based on this I placed my order as I'm well within this range. Turns out the actual band size is 27-32 inches (69-81 cm) - not even within listed measurements. And the 32 inches is at maximum stretch. Also the cup sizes are barely a B cup. In what world is that a large?
The rub of course is that you don't find this out until the bras arrive - after it's too late because they're non returnable. I wouldn't have ordered these bras if I had known the true dimensions. Even after reaching out to them with this information they refused to accept them back even though I obviously haven't worn them. Now I have to try to sell the bras on my own and I don't have the enjoyment of wearing them - huge bummer.
Silk Maison seems to be confused over US sizing. Why sell on the US market with inaccurate sizing posted on your website? Who runs a business this way? In my view Silk Maison lacks integrity. Plus their customer service is non existent. One star for the packaging only.
Receipt photo:
Date of experiance: Dec 07, 2021