A
Anna Waltenberg
NZ
Review
Review of Free People
A
Anna Waltenberg
NZ
Mar 17, 2023
Rethink shopping here they will blame you for their mistake and charge you
Do not shop here customer service messed up two of my orders i had to send back my first one pay 100 dollars shipping all for them to send me the wrong colour again then give me a refund and expect me to send it back and pay with my refund for their mistake they couldn’t send another one that i wanted because it was out of stock but never asked me if i wanted a different colour free of charge and never asked my permission for a refund or let me no i would have said no because i had to pay more to send it back never had a issue with them the whole three years i have shopped there till now i am so angry will be rethinking shopping here very upset now voucher nothing to help me just more charging me now 250 no ownership
Receipt photo:
Date of experiance: Mar 17, 2023