G
Ginger B
CA
Review
Review of Knotty Knickers
G
Ginger B
CA
May 17, 2022
They charged me for what I paid for the…
They charged me for what I paid for the previous months which included the ONE TIME purchase and the subscription PLUS another month subscription for 3 pairs on top of that charge. When brought to their attention they didn't respond to me at first until I messaged them again about it and the lady told me to send proof I paid that so sent a screenshot of the purchases then denied it saying it is my bank that charged me and to call them. I also cancelled my subscription because of this incident and how it was poorly handled. Well, for my last subscription purchase I requested no lace and they sent me all lace. Very poor customer service.
Receipt photo:
Date of experiance: May 17, 2022