F
Fadwa Naamna
NL
Review
Review of Free People
F
Fadwa Naamna
NL
Feb 27, 2024
Company is fraud
I order pants and paid 94EUR.
They were cheap quality so I wanted to return them.
I contacted the customer service and they asked me to return the order to the US warehouse on my account which I did and I paid 14EUR shipping.
Week after my track and trace indicated that it was received I got no update.
I contact the customer service again and now they are telling me that I should have returned it to the UK. I told them that I did according to their customer service instructions but they refused to give me service.
I think this company is fraud.... do not order from them.
Receipt photo:
Date of experiance: Feb 27, 2024