s
seren
GB
Review
Review of Free People
s
seren
GB
Mar 01, 2024
Terrible customer service
Terrible customer service. If you try to return something it is a nightmare. No information online. For a simple return they asked me to call a phone number!
Eventually when you get the return form, it's just an address in the UK. This form will not clear customs, it's missing all the information required and your return will be returned to you. In addition to that you have to pay for international shipping, which is like 22 euros minimum. Really not worth the bother at all. I don't know why a company online like that exists these days
Receipt photo:
Date of experiance: Mar 01, 2024