C
Chloe
GB
Review
Review of Free People
C
Chloe
GB
Mar 07, 2024
My first order was "lost/stolen"
My first order was "lost/stolen", eventually was able to get head office to send me a replacement item. However the tracking/order number for this replacement doesn't work so I have no idea if they have actually sent me a new item. It has been 5 days since a replacement was "sent and 21 days since I originally ordered. Would not recommend ever using this company. They're an absolute shambles.
Update: new order was never sent, they sent a non existent tracking link. I have since been given a refund, thankfully and will absolutely never shop from free people again. I would advise you to do the same.
Receipt photo:
Date of experiance: Mar 07, 2024