Maria Cuellar
US
Review
Review of Free People
Maria Cuellar
US
Apr 24, 2024
I have been a customer of Free people…
I have been a customer of Free people for years, one day I bought an Anthropology reformation top and they sent me the wrong one, I put a claim and they sent me the wrong one again, I claimed again and this time they didn't answer me, so I decided to keep the second one. I went to their store and returned the first top. The problem comes that now I tried to place an order with Free People and they cancelled it, I tried three times and all three times they cancelled it. I wrote to customer service and never heard back. At this point I don't care, but I don't understand how companies like this continue to operate, with a lousy customer service.
Receipt photo:
Date of experiance: Apr 24, 2024