P
Paulette Bailey-Martin
GB
Review
Review of Free People
P
Paulette Bailey-Martin
GB
Apr 10, 2024
Absolutely appalling customer service!
Absolutely appalling customer service!! Item returned more than 4 weeks ago, tracking information sent but no-one from customer service will answer my query! Head office stated will respond within 3 days its now 5 days and no response!! 2 items in 2 weeks returned as faulty!! Wrong sizes sent out, wrong items sent out then can’t get what you originally ordered, company has just gone down hill!!!!!
Receipt photo:
Date of experiance: Apr 10, 2024