S
Stephanie Bilton
GB
Review
Review of Honeylove
S
Stephanie Bilton
GB
Sep 07, 2023
Returns charges are very excessive
I do not often write reviews unless I feel strongly I have received good or bad service. On this occasion, I am really irritated. I purchased two items from Honeylove, a bra and some 'hold it all in briefs'. The latter item is fine but for the bra, I followed the sizing guide Honeylove provides but the item I received is too large. I was hoping to swap it for the next size down but the returns portal only appears to give the option to return, not exchange and for this privilege I am being charged £12.50! Excessively expensive for a return, most other companies offer free returns or exchanges so I am not impressed and will definitely not recommend Honeylove nor will I use them again. I was not made aware of these excessive charges when I placed my original order.
Receipt photo:
Date of experiance: Sep 07, 2023