Amber Fox
US
Review
Review of JessaKae
Amber Fox
US
Jan 26, 2024
If I could give negative stars
If I could give negative stars, I would. I ordered a few dresses in December and gave a slight donation when prompted in order to receive expedited shipping. Not only did it take over a month for my package to say it was delivered, but I actually did not receive my package at all! After some time, I tried to view my order and it said the order cannot be found and took me to a different site than what I had previously ordered from. When I contacted customer service, they tried to tell me that I entered my address incorrectly which is not true. They claim to take customer feedback seriously and use it to improve their products and services, but based off of multiple reviews, that doesn't seem to be the case.
Receipt photo:
Date of experiance: Jan 26, 2024