J
Jody White
US
Review
Review of Honeylove
J
Jody White
US
Jan 08, 2024
Outstanding customer service
I ordered a pair of Honeylove faux leather leggings for a new years special event. I had paid for overnight shipping to ensure it would arrive on time. The evening of December 29th I received a message from the shipping company that the delivery would be delayed until January 2nd. I called Honeylove Customer Service on December 30th. They were very understanding. Even though it was the shipping company’s delay, they issued a refund of the overnight shipping charge while I was on the phone. Later that same afternoon, they emailed with the full refund of the item and apologized for my inconvenience and disappointment. The generously suggested I donate the item I could no longer use. What an outstanding customer service experience.
Receipt photo:
Date of experiance: Jan 08, 2024