K
Kevin Adamson
US
Review
Review of Liberty Kilts
K
Kevin Adamson
US
Dec 17, 2022
Horrible customer service - Updated x 2
Horrible customer service. I ordered two kilt jackets on Nov 8th. Except for the email confirming the purchase I haven’t heard anything from them. On Dec 6th, I texted them from their site. On the 8th & 15th I sent them emails. From the 12th on, I’ve called multiple times only to get “No support angents are currently available to take your call”, and I’ve left several voice messages. All I know is that they’ve taken my money & refuse to deliver nor even answer any basic questions like “what’s the status of my order?”!!!
Update. So within 12 hours of making my initial review, they email me a FedEx tracking number. One that shows delivered on Dec 1st, to a different address & to a different state. Unbelievable!!
Last update, 12/19. Still ZERO response to texts, emails & phone calls. So I’ve contacted Chase to dispute this charge.
DO NOT SHOP HERE!
Receipt photo:
Date of experiance: Dec 17, 2022