A
AB McDonough
US
Review
Review of rockflowerpaper
A
AB McDonough
US
Oct 15, 2021
Customer service is a nightmare
Customer service is a nightmare! I have made several attempts to receive a callback or email reply because I was charged for an item I never received and want a credit made to my credit card. I also sent back some items within 7 days of receipt and have yet to see the credit on my charge card. I have emailed them twice with no response. I phoned twice during their posted open hours on the website. The recording stated, "We are closed."
BAD
Receipt photo:
Date of experiance: Oct 15, 2021