J
Jordan
CA
Review
Review of Kathy Kuo Home
J
Jordan
CA
Jan 30, 2019
They charged my credit card the day I…
They charged my credit card the day I made the order and took over a week to process it. I had to contact them twice on their online chat to get any information about the status of the order. No explanation was given as to why my credit card was charged, yet no product was on the way. They then sent it ground shipping, which was another 8 days after already waiting for a week. They offered nothing, not even express shipping for the huge delay. Go with bloomingdales or buy direct. I would avoid this company for poor customer service and long delay times.
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Date of experiance: Jan 30, 2019