F
Flying Horse
US
Review
Review of The RoomPlace
F
Flying Horse
US
Oct 03, 2023
Bad Customer Service
On Saturday, we placed an order at the Lombard location, and they instructed us to pick it up on Monday. However, upon arriving at the Lombard store, they directed us to the Romeoville location. When we reached Romeoville, we found it closed at 7 pm, despite the envelope indicating an 8 pm closing time. Upon returning to the Lombard location, they refused to accommodate us and advised us to return to Romeoville. This experience left much to be desired in terms of customer service.
Receipt photo:
Date of experiance: Oct 03, 2023