N
NB Williams
US
Review
Review of Kathy Kuo Home
N
NB Williams
US
Jan 06, 2023
Deceptive and Poor Service
In October 2022, we ordered an item from KKH that was listed as "in stock" and it would be delivered in 3-4 weeks. One month later received email from Kathy Kuo stating that delivery was canceled and now would be delivered first week of January. We bought item to be used over holidays so that was incredibly disappointing. Wrote to them last week of December 2022, representative writes back saying "yes, it will be delivered first week of January." First week of January is here, we got a message saying it will be delivered in April.
Classic bait and switch- take your money- no product and nothing but excuses. DO NOT BUY FROM KATHY KUO. Avoid deception and poor customer service!
Receipt photo:
Date of experiance: Jan 06, 2023