M
Margaret Birkhaeuser
US
Review
Review of Kathy Kuo Home
M
Margaret Birkhaeuser
US
Mar 20, 2024
Terrible customer service
The pillows I ordered were damaged and the customer service procedures required to return them are ridiculous. I have had to send pictures of the pillows and packaging. I have to wait for a response. Considering the cost of these items I would expect a much smoother and customer service oriented experience.
Receipt photo:
Date of experiance: Mar 20, 2024