B
B. Abbey Martinez
US
Review
Review of Kathy Kuo Home
B
B. Abbey Martinez
US
May 16, 2024
The item I received came in damaged…
The item I received came in damaged (had a deep surface rub of some kind that left a mark on the top of the table I ordered). I went online to get a replacement or to return the item and read Kathy Kuo's return policy. Kathy Kuo's Home return policy has a restocking fee of 20% if you return the item and requires you to notify the company within 48 hours of receiving a damaged item. Since I was out of town when I received the item and I did not open the package for 3 days. I was past the 48 hour time allotted.
Receipt photo:
Date of experiance: May 16, 2024