If I could give this company negative stars, I would. I purchased three (3) items from the company and did not receive a notice that the items had been shipped. I inquired on the status of my purchase through the website and my account. The products did not ship (In processing) and it had been three weeks since the purchase. I emailed the company and asked what was the issue. The email I received back stated the one on the items had been on backorder. I asked for the company to credit back the item which was on backorder and ship the other two (2) items. Well, the company never returned the amount from the item on backorder, nor did they ship the other items. Another week went by and I finally contacted the company via phone. I spoke to an associate who forwarded my concern to another person in charge that was currently busy on another call. I was told the person would call me back regarding my issue. The return call never happened. After being placed on hold for approximately 20 minutes, I was able to receive a refund. The customer service and the lack of response from their company were horrible. Do not buy directly from the website. It can be found cheaper on Amazon and even Walmart.