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PAS
US
Review
Review of Newair
P
PAS
US
Mar 12, 2019
ordered a wine frig from New - Air
ordered a wine frig. never received delivery confirmation as they said I would. Delivery company left 120 pound wine frig. outside in a uncovered area. I was home all day,Delivery person never rang door bell to notify of delivery. Box was left below steps , in uncovered area completely exposed to the elements. top of box was not sealed , visual structural damage to box on the side. called company as on hold for 20 minutes finally got a rep who indicated he would send a return label, I have yet to receive the return label. Was told to leave box there and fed ex would pick up in the morning.Box is outside in the elements still after several hours have not received return shipping label. NewAir has been a complete headache to do business with, save yourself the aggravation and order from another vendor. I will update when i receive a return delivery and credit.
Receipt photo:
Date of experiance: Mar 12, 2019