M
Mark
US
Review
Review of The Neat Company
M
Mark
US
Oct 15, 2015
I have been abandoned. Be aware, this will happen to you too.
I have been a Neat customer from the very early days. I have just upgraded my Mac to El Capitan and my Neat Receipts instantly stopped working. The issue is not with the actual Neat software, but rather with the scanner driver.
Today Neat announced, totally out of the blue, that they are not going to be issuing a revised driver for my scanner version. So, now I am faced with having to buy a new scanner. There is nothing wrong with the scanner I have except that Neat wants the revenue stream generated by pushing loyal customers to invest in (unnecessary) new hardware.
Caveat emptor.
Mark.
Receipt photo:
Date of experiance: Oct 15, 2015