H
HenryM
US
Review
Review of The Neat Company
H
HenryM
US
Sep 23, 2017
WORST CUSTOMER SUPPORT
WORST CUSTOMER SUPPORT. I RECEIVED THE KEY and now I can not get help to install
On their website they post: " Need to talk to Neat? We hear you! Phone support is now available to ALL Neat software subscribers! 888-898-3253" -------- This is NOT what it seems. The number above directs you to their website non-human support. they force you to open a ticket that then they can take 72 hours to get back to you. No confirmation, no nothing.
Software may be great but company stinks high heavan. This is not a cheap software in comparison to other companies - choose wisely.
Receipt photo:
Date of experiance: Sep 23, 2017