A
A Neat Receipts Customer
US
Review
Review of The Neat Company
A
A Neat Receipts Customer
US
Apr 26, 2018
Bate and switch to Software as a Service
I purchased hardware that came with software. They converted it into a software subscription program and told me the device they sold me was "not supported." I ended up not being able to calibrate the hardware they sold me. Being told my only viable option was to be a continual cash cow is not a valid option.
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Vendor claims the scanner is no longer compatible with the newer operating systems. What he means is they don't want to support it with the software that's not a subscription service.
Receipt photo:
Date of experiance: Apr 26, 2018