W
Wendy
US
Review
Review of Newair
W
Wendy
US
Jan 05, 2024
The item should have been shipped per…
The item should have been shipped per the website in 6 business days. It should have arrived prior to
Christmas. It wasn’t even shipped until
After Christmas. It was held up in the warehouse, wasn’t back ordered or anything, just never shipped. I had to call customer service and didn’t get any reason for it not shipping. They had to take a day to find out why it wasn’t shipped. And then I had to call back to check the status. If I hadn’t called when I did I there’s no telling how long they would have left it in the warehouse. They did not have any reason to give me for why it had not shipped. I paid 50$ to have the item shipped. I feel like that’s a large sum to pay for poor shipping practices.
Receipt photo:
Date of experiance: Jan 05, 2024