DON'T USE SOFTWARE OR SCANNERS! Read reply I just got. For less than $300 I can get a Brother scanner with BR receipts program that can do the same thing and I can save to my Carbonite, Apple cloud, and Google drive and to my external harddrive. So I am exporting all to PDFs and buying a new receipt scanner! Bye Bye Felicia! Put them out of business! Could this company suck any more than it already does? Cannot wait til they try to go public. I will be right there trying to get people NOT to invest in this sham of a company. I bought my scanner in 2013 right at the beginning and paid top dollar. Then they subtly started changing how scans were stored on the computer. When purchased a new computer BINGO. Software does not work and now get this....you have to change to THIER CLOUD BASED FORMAT ONLY to save and reopen any of the scans, receipts, business cards, documents you have scanned over the last 13 years all for the mere some of $300 A YEAR! When NEAT tries to screw you do this. Just export everything to an IMAGE or PDF file and buy a BROTHER scanner and you can download all into the new scanner which gives you similar software for free and allows you to save all to a micro sd card, your computer or if you want any cloud you choose! If you want to become a cloud based business don't do it on the backs of the people who supported you at the beginning. $300 per year are you joking? Try using the Apple or Google model or sell the damn company who has already built an affordable cloud.