B
Barry
US
Review
Review of The Neat Company
B
Barry
US
Aug 09, 2021
Check you subscription. This company has overcharged me 2 years…
This company has overcharged me 2 years running. My bad the first year. I didn't catch the charge almost 700 dollars for one year. I did not sign up for this kind of plan (personal use) and this year I caught the charge on the card for 750 dollars. I was paying 89 dollars a year for an annual plan up until last year. I frankly have been remiss in not keeping up with the Neat scanning of receipts and missed this charge. I went to the website for support and could not connect to a customer service chat (it looks like the link is dead) and the website site says sorry, no refunds.
Receipt photo:
Date of experiance: Aug 09, 2021