Bought a counter top newair from amazon back in febuary of 2023. Months later the machine stopped working. They replaced it and said keep it. I broke it apart and the gears on the bottom of the tank was worn out. 2nd machine lasted a few months and would run a few hours and the fill water light would come on. Did all they suggested and never fixed the light coming on. They replaced with a different model. Here we went a few months and the machine started leaking. Called to see what to do and they replaced it with a like model of the original purchase. Now here we are 8 days out of the original purchase date of an year and the machine will only run a few hours and fill water light is coming on again. So I called them, thinking that I’ve only have the replacement a few months and they would fix their problems again and I was basically told go away now. STAY AWAY FROM A NEWAIR ICE MAKERS!!!!! I promised I would get the work out and here we go. Don’t get me wrong. When in their year they will help you out. But if your machine is 1 day out, you are out of luck.