Penelope George
US
Review
Review of Newair
Penelope George
US
Mar 19, 2024
Now discontinued nugget ice maker leaked
Update: Newair stood by their product and offered a replacement with reasonable shipping and tax charge. Their Customer service representatives are excellent and get 5 stars. They responded quickly and were pleasant in phone conversations. Thank you!
Ice maker leaked all the water out. I recently read other reviews and found that I am one of many who had the same issue. It leaks from the inside. Company said “unfortunately you are past warranty and we have discontinued your item.” No help to fix or replace the product. I felt like they just said sorry about your luck.
Receipt photo:
Date of experiance: Mar 19, 2024