N
N Banton
US
Review
Review of Newair
N
N Banton
US
May 07, 2024
Representative friendly and knowledgeable
My representative was very friendly and knowledgeable. She was also very prompt with responses. The only issues that I had with the process was the time limit on my response. I do understand how this can be effective in keeping the process succinct. The one suggestion I have is to provide the necessary major steps upfront, instead of sharing them as you go. I needed to provide photos the first time, and then another later. It just prolonged the process. All in all, Laurelee made the process for recall and refund credit a positive one.
Receipt photo:
Date of experiance: May 07, 2024