Ken Casemore
CA
Review
Review of Newair
Ken Casemore
CA
May 14, 2024
Top Notch Customer Service - Thanks, Charles!
I purchased a replacement fridge door from them. Initially I spoke with Charles Trapp at Newair about purchasing just the glass door for my bar fridge. He was able to provide me the part number quickly and a quote with pricing. Very friendly and easy to work with.
Upon ordering the door and it being delivered, I noticed there was a small chunk out of the plastic bezel around the edge of the door. I replied back to Charles in our original email with some pictures and his immediate response was to send me a new one. I was very pleased with how quickly he responded and how willing they were to help. I will definitely buy more Newair products in the future. It's a great fridge!
Receipt photo:
Date of experiance: May 14, 2024