M
Michael
US
Review
Review of DriveSolutions.com
M
Michael
US
Jun 12, 2013
Distrubed
I had used the web site to find a hard drive for my laptop not knowing the specifics of the hard drive only my laptop. With what I found on the help find a hard drive, I ordered the drive. Ordering and delivery was exceptional. When I tried to install the drive, I found that the connector was the wrong type. I needed a PATA 44 pin connector and what I received was a SATA connector. I contacted Sales/Customer Service via E-Mail for a RMA and help in getting the hard drive I needed for my laptop. It’s now been 72 hrs later and I still have not heard from either of them for an RMA or suggestion on a hard drive, I'm a bit disturbed. I will attempt to call them to try and speed my request. I did receive an automated response that said it might be up to 48 hrs for a response, other than that the only other thing I have received was this “Voice your opinion” which I am doing.
Receipt photo:
Date of experiance: Jun 12, 2013